Frequently Asked Questions
Everything you need to know about shopping with London.
How long does shipping take within the UK?
Standard delivery typically takes 2-3 business days, while our express shipping option ensures your order arrives within 24 hours if placed before 2 PM.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for all UK-based customers.
Do you ship internationally?
Yes, London ships to over 50 countries worldwide. International shipping times vary between 5-10 business days depending on the destination.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At London, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.